We hope to:
- offer a friendly and safe environment providing positive new experiences to each individual.
- provide a service that is both responsible and flexible.
- provide enhanced activities and experiences for each individual.
- ensure individual choice is encouraged and supported.
- work with individual care plans.
- encourage in a positive manner, independence and self-worth, and to promote self-esteem and confidence.
- treat individuals, carers and staff with dignity and respect.
- commit sensitively to both ethnic and religious minority groups, respecting religions, customs and values.
- monitor quality and effectiveness.
- ensure the individual and carer influence the service we provide.
- ensure the staff teams ability to provide a high level of quality care, understanding, knowledge and professionalism by means of formal and informal training.
